Common questions
Frequently Asked Questions
Everything you need to know before we arrive, from water and power to weather and keys.
What do you need from me on site?
We need access to a water source and a standard electrical outlet nearby. Our mobile unit carries its own water tank, but a hookup shortens setup time.
How long does a visit take?
Durations depend on the package and the vehicle's condition. Exterior work typically takes a few hours, while full interior and exterior packages run longer.
What if it rains?
Light rain can be worked around on covered driveways. If conditions are unsafe or water would undo the work, we will reschedule with you at no extra charge.
How do keys get handled?
You can leave your keys with us or stay on site while we work. We only move the vehicle as needed to complete the service.
Your privacy
Privacy Policy
Your home address, vehicle location, phone number, and email are used only to schedule and deliver your appointment. We keep residential locations and contact details confidential.
Booking and service records are stored securely and are never sold, rented, or shared with third parties for marketing. Information is shared only with the service providers needed to run appointments.
Still have a question?
Reach out and we will help you figure out the right service for your vehicle.